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Accessing your medical records

You have a right to access the health information that we hold in your health record. You can also request amendments to your health record should you believe that it contains inaccurate information.

Bethesda will allow access or make the requested changes unless there is a reason under the Privacy Act 1988 (Cth) or other relevant law to refuse such access or refuse to make the requested changes. If we do not agree to change your medical record, we will permit you to make a statement of the requested changes and we will enclose this with your record.

Please contact our Privacy Officer should you wish to obtain access to or request changes to your health record. They can give you more detailed information about our access and correction procedure.

Please ensure forms are completed and signed. Your completed form can be returned to:

Health Information Manager
PO Box 45, Claremont WA 6910

 

Your rights and responsibilities

You have the right to…

  • Receive an explanation of any treatment and associated risks before agreeing to the treatment.
  • Request other medical opinions.
  • Receive advice from your health fund, doctor(s) and the Hospital about likely cost, including the possible costs of prostheses.
  • Discuss with your doctor the choice of prostheses, including the option of selecting a prosthesis with no out-of-pocket costs (a no-gap prosthesis).
  • Be treated with respect and dignity.
  • Receive care and support from nurses and allied health professionals.
  • Receive advice before you leave hospital about planning your continuing health care.
  • Provide a compliment, suggestion, or complaint about your health care and treatment.
  • Obtain access to your medical records and expect confidentiality for your personal information.
  • Receive clear, timely and accurate information from your health fund.

You have the responsibility to…

  • Request advice from your health fund, doctor(s) and the Hospital about likely costs.
  • Check with your health fund – before receiving treatment – about your level of cover.
  • Provide all relevant information to your doctor and the Hospital to assist with your care and treatment (for example, information about allergies or current medications).
  • Participate in decisions about your treatment and care.
  • Participate before in planning your continuing health care upon departure.

“Staff were so loving and caring.

They helped us immensely when Dad passed. A big ‘thank you’ for making Dad as comfortable as possible and looking after him (and us) so well.”

– Raashid R

Access to Medical Records Application Amend Medical Records Form Patient Rights & Responsibilities
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