MORE TESTIMONIALS Dear friends at Bethesda our families wish to express their profound gratefulness for the wonderful care given and was absolutely essential in keeping pain controlled and spirits up. What a caring health team you were. We extend our gratitude to you all.

Bethesda Health Care Strategic Plan 2017 – 2020

  • Our Mission - To deliver the highest quality healthcare experience for patients.
  • Our Vision - To be the preferred choice for doctors, staff and patients and recognised for the provision of high quality, medium acuity surgical services and palliative care.
  • Our Values - Teamwork, Respect, Integrity, Compassion, Excellence and Professionalism.
Strategic Domain 1 - HERITAGE
Strategic Goals:
  • Remain true to our reason for being, conducting business operations consistent with Bethesda’s Mission, Vision and Values.
  • Make a conscious effort through recruitment and training to ensure a commitment to our Organisational values (from which the core brand value ‘personalised care’ evolved).
  • Strengthen our contribution to Mission, particularly the further investment in our palliative care program and community benefit.
  • Ensure Bethesda’s reputation is preserved and enhanced.
Strategic Domain 2 - COMMUNITY
Strategic Goals:
  • Ensure we have the right staff profile and community spirit amongst those who work and volunteer at Bethesda with high levels of productivity and satisfaction.
  • Strategically partner and collaborate with other providers and the community to meet the changing healthcare requirements of WA’s growing community.
  • Collaborate with all our funders (e.g. Government and private health insurance funds) to create added value to the programs we run and they fund.
  • Create opportunities within our Organisation for teaching, learning and research with a focus on improving care.
Strategic Domain 3 - INDIVIDUALITY
Strategic Goals:
  • Further engage our patients and invest into improving the patient experience, strengthening the coordination of care both at Bethesda and in the community.
  • Continue to partner with our clinicians to further advance safe and high quality care outcomes, in an environment that exceeds patient expectations.
  • Challenge existing paradigms and models of care, seeking new opportunities that are aligned with our Mission and Vision.
  • Establish a reputation of being ‘best in class’^^.
Strategic Domain 4 - INNOVATION
Strategic Goals:
  • Effectively deploy technologies to support the business objectives.
  • Embed activities that result in an agile, responsive and resilient health service that anticipates and responds to need/opportunity.
  • Provide the conditions, culture, environment, and opportunities that improve engagement and enable staff to excel.
  • Deliver asset lifecycle maintenance ^capability to maximise the use of physical infrastructure and plan for future innovative investment.
Strategic Domain 5 - SUSTAINABILITY
Strategic Goals:
  • Build financial strength and long-term viability.
  • Identify and create new sources of revenue and maximise existing sources, building on our foundation for the longer-term success of Bethesda.
  • Create value through effective and efficient commercial partnerships.
  • Ensure accountable governance at all levels with all relevant legislative and audit requirements met consistently.

^ Asset lifecycle maintenance capability will allow Bethesda to determine long-term sustainability and make informed investment decisions, deliver capital expenditure projects to achieve long term asset management plans and execute day-to-day asset care and work management practices to ensure assets are safe, reliable and available.

^^ Best in Class is the highest current performance level in an industry, used as a standard or benchmark to be equalled or exceeded.