MORE TESTIMONIALS To all the wonderful doctors, nurses and staff who cared for and a big thank you for everything you did. We really appreciate it.

Rights and Responsibilities

You have the right to:

  • Choose whether to be treated as a public or private patient if you are being treated in a public hospital
  • Choose your doctor and hospital if you are being treated as a private patient, depending on the circumstances
  • Receive an explanation of any treatment and associated risks before agreeing to the treatment
  • Request other medical opinions if you wish
  • Receive advice from your health fund, doctor(s) and hospital about likely cost including the possible costs of prostheses
  • Discuss with your doctor the choice of prostheses, including the option of selecting a prosthesis with no out-of-pocket costs (a no gap prosthesis)
  • Be treated with respect and dignity
  • Receive care and support from nurses and allied health professionals
  • Receive advice before you leave hospital about planning your continuing health care
  • Make a compliment, suggestion or complaint about your health care and treatment
  • Obtain access to your medical records and expect confidentiality for your personal information
  • Receive clear, timely and accurate information from your health fund

You have the responsibility to:

  • Request advice from your health fund, doctor(s) and hospital about likely costs
  • Check with your health fund before receiving hospital treatment about your level of cover
  • provide all relevant information to your doctor and hospital to assist with your care and treatment (for example information about allergies or medications you are taking)
  • Participate in decisions about your treatment and care
  • Participate before you leave hospital in planning your continuing health care